Description
The Position
Cape Fear Public Utility Authority (CFPUA) seeks an Assistant Operations Director (AOD) to lead and direct the utility’s water and sewer field operations. Reporting to the Deputy Executive Director, the AOD implements plans and programs for the department including budgeting, job assignments, employee evaluations, and the preparation of contractual obligations. The AOD oversees the work of division leaders who plan, direct, and control the day-to-day operational activities for 90 staff members across the authority’s Construction and Distribution, Water Quality, Utility Locates, and Collections Systems and Pump Station groups.
The AOD ensures the effective operation and maintenance of critical infrastructure, including over 1,300 miles of water distribution lines, 1,100 miles of sewer collection lines, and 167 sewer pump stations. The role requires oversight of field services and the development of operational programs that maintain a safe and reliable system for over 200,000 people in our community. The AOD ensures that all field activities are conducted in an environmentally sound manner, evaluates performance measures, and implements continuous improvement strategies to modernize aging assets and support the growth of new neighborhood infrastructure.
In coordination with the Deputy Executive Director and the Chief Engineer of Capital Projects, the AOD participates in the execution of the Capital Improvement Plan and ensures the completion of ongoing infrastructure projects. This position identifies the operational and maintenance needs of assigned departments and manages annual division goals consistent with the CFPUA strategic plan. Furthermore, the AOD analyzes budget requests and helps supervisors develop annual departmental budgets that prioritize infrastructure resilience and the emergency, corrective, and planned repair and maintenance of transmission mains and pump stations.
The AOD facilitates strong relationships between field staff and executive leadership, serving as an advocate for the division and maintaining cohesion across different departments. This position leads or participates in various teams focused on increasing education and certifications across the authority. As a member of the management team, the AOD demonstrates the CFPUA values and holds staff accountable for creating a culture of belonging and inclusion. The AOD works in partnership with the Human Resources department to ensure compliance with federal and state employment law and verifies that staff completes all relevant training and safety protocols.
Compensation and Benefits
The expected hiring range is $140,000 – 155,000, depending on qualifications, with an excellent benefits package. Learn more about our options and employee-based benefits here.
How to Apply
Applications will be accepted electronically by Raftelis at raftelis.com. Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position will be open until filled with a first review of applications beginning March 18, 2026.
Requirements
Qualifications
Minimum requirements include a bachelor’s degree and five years of professional work experience at a management level in water or wastewater utility management, engineering management with an emphasis on water and sewer field operations, or utility maintenance management. CFPUA will also consider candidates with fifteen years of experience in managing water and sewer activities related to field operations and maintenance (including repair and rehabilitation of transmission mains and pump stations) in lieu of a degree.
Preferred qualifications include project management certifications, or advanced North Carolina water or wastewater certifications. The ideal candidate will have a proven track record of overseeing complex infrastructure, managing departmental budgets, and leading division leaders in a fast-paced operational environment.
