Description

As a Control Manager - Strategic Testing (Associate) - for Client Onboarding & Documentation (CO&D). , you will lead reviews leveraging advanced analytics, automation, and AI to enhance controls and drive efficiency. You will support the end-to-end CO&D organization across WKO (Wholesale KYC Operations) and DDS (Digital Documentation Services), providing management with insights to understand and monitor key operational risks and regulatory concerns. You will collaborate with global teams, including DDS and WKO Operations, Control Managers, Compliance, Technology, Product and Audit ensuring alignment with firmwide standards.

Job Responsibilities:

• Lead control review initiatives using analytics, automation, and AI to enhance control environment.
• Develop a deep understanding of Client Onboarding & Documentation, DDS, WKO operations, and related control policies and systems.
• Conduct proactive process reviews to identify and address emerging risks.
• Perform root cause analysis and partner with stakeholders to implement corrective actions.
• Synthesize complex information into clear, concise reports for management and key stakeholders.
• Provide strategic advice on risk and control issues, ensuring timely resolution.
• Ensure controls are well-designed, effective, and support a proactive risk culture.
• Uphold CORE Standards, Risk Assessment Structures, and program deliverables.
• Partner across business, operations, legal, compliance, risk, audit, and technology to deliver consistent risk practices.
• Leverage Alteryx, Python, and GenAI/LLM to automate processes and improve risk management.
• Deliver results under tight deadlines in a dynamic, evolving environment.

Required Qualifications, Capabilities and Skills:

• Minimum of 8 years of experience in Controls, Risk Management, Compliance, or related fields.
• Bachelor's degree or equivalent experience required.
• Solid understanding of AML/KYC processes and operational risk management.
• Ability to adapt in a fast-paced, changing regulatory environment.
• Strong organizational and time management skills; able to manage multiple priorities.
• Effective communication and interpersonal skills for cross-team collaboration.
• Experience supporting process reviews, risk assessments, and audit activities in financial services.
• Proactive problem-solving and attention to detail.
• Proficiency in Alteryx, Python, and data analysis tools; proven ability to automate and strengthen controls.
• Experience applying AI and machine learning (GenAI, Agentic AI) to risk management and process automation.
• Ability to translate complex data and technical concepts into actionable business insights.

Preferred Qualifications, Capabilities and Skills:

• Master's degree or background in Computer Science.
• Advanced proficiency in Python for data science (Pandas, NumPy, Scikit-learn, TensorFlow, Keras).
• Advanced experience in pattern recognition, predictive modeling, and statistical analysis.
• Experience with regression, classification, clustering, dimensionality reduction, and pipeline development.
• Experience consuming APIs and integrating data sources.
• Exposure to large-scale digital transformation projects.
• Demonstrated passion for leveraging technology to solve business challenges.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.