Description

Culture & Well-being Specialist

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Culture & Well-being Specialist at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

The purpose of the Culture & Well-being department is to help clients create culture and employee experiences where thriving people drive business success.

The Culture & Well-being Specialist primarily supports the MMA-Michigan Culture & Well-being practice with day-to-day tasks related to our purpose and the culture and well-being needs of colleagues and clients. This includes assisting with the development of culture and well-being strategies, programs, and communication materials; reviewing and analyzing data; evaluating vendors and their performance; and helping create new toolkits and resources.

Beyond client and colleague support, there are opportunities to participate in work groups, collaborate with MMA's network of National Health Management Consultants, and engage in projects that foster career growth and skill development.

This position can be based out of our Troy, MI or Grand Rapids, MI offices.

ESSENTIAL FUNCTIONS

Support the MMA MI Culture & Well-being team by assisting with the development and enhancement of consulting approaches and processes, including:

• Following industry best practices, processes, and strategies to support employee health and well-being.
• Observing client well-being strategy meetings and participating as needed (note: this role does not lead client meetings).
• Assisting in the development of culture and well-being strategies by compiling and evaluating data and supporting the creation of recommendations to positively impact client culture and well-being.
• Supporting vendor reviews, evaluations, and the collection of pricing and capability information for requests for information (RFIs) and requests for proposals (RFPs).
• Assisting in the development and creation of toolkits, resources, trainings, and other client deliverables - this includes maintaining knowledge and awareness of trends in culture and well-being industry.
• Supporting the preparation of engagement survey and employee value proposition (EVP) survey responses and related culture practice deliverables.

Collaborate with the Culture & Well-being team and client service teams to help develop and support the delivery of periodic workshops and seminars for clients and prospects. Establish and maintain familiarity with carrier, community, and vendor services, resources, and products to support client needs. Acquire and apply knowledge of behavioral science, writing, and marketing concepts to support the integration of culture and well-being messaging for clients. Collaborate with national health management consultants and the national PATH (Planning and Analytics for Total Health) team as needed. Familiarize yourself with local and national resources such as communication toolkits, health fair planning guides, vendor dashboards, and dimensions of well-being frameworks. Gain a high-level understanding of Marsh McLennan Agency (MMA), including:

• Each business area (EHB, BI, Retirement, etc.)
• Roles and functions of the EHB team and other departments
• Marsh's overall organizational structure

Provide administrative support including preparing Word documents, Excel spreadsheets, PowerPoint presentations, and other materials as needed. Attend team meetings, MMA-MI all-colleague meetings, regional and national meetings, and other relevant events as required. Support special projects and initiatives assigned by the Culture & Well-being Manager.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• Bachelor's degree in Health Promotion, Health Education, Public Health, Exercise Science, Nutrition, or related field
• Entry-level support role; no prior experience required
• Strong verbal, written, and interpersonal communication skills
• Detail-oriented with excellent organizational and time management abilities
• Willingness to learn and grow professionally
• Ability to build and maintain positive relationships with colleagues
• High emotional intelligence, empathy, and openness to constructive feedback
• Motivated, committed to excellence, and focused on continuous improvement
• Proficient in MS Office applications
• Accurate, proactive, and able to proofread own and others' work
• Capable of managing multiple projects, using good judgment, and working under pressure with tight deadlines
• Problem-solving mindset with practical knowledge of getting things done
• Collaborative team player aligned with company values: Integrity, Collaboration, Passion, Innovation, Accountability

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

• Instagram
• Facebook
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• LinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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