Description

Summary

Hyatt is seeking a Director of Cloud and Compute Infrastructure. This position is responsible for driving the design, architecture, implementation and operational excellence of Hyatt's cloud, data center compute and supporting services. The Director will lead a group of department managers, systems engineers, subject leads, and their respective teams in the administration, planning, design, and implementation of Hyatt centric compute strategy. Together with their direct reports and in partnership with technical and business stakeholders, the Director will develop plans for compute infrastructure enhancement and growth, lead troubleshooting efforts including coordinating disparate vendors/providers, monitor the health of the corporate data center footprint, and ensure the capacity demands are met in the most reliable and cost-effective fashion possible.
Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague's become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

Qualifications

• Define, architect and execute Hyatt's cloud, data center and compute infrastructure aligning roadmap Hyatt's IT and business goals. Analyze the compute infrastructure needs (on-premise, cloud-based, or hybrid) of the company and recommend architecture, operational processes and solutions.
• Establish standards for high availability and performance optimization. Ensure the 24x7 availability, performance and reliability of compute infrastructure. Develop disaster recovery architecture and plan for cloud and compute infrastructure and lead annual DR testing.
• Collaborate with other IT and engineering leaders to ensure alignment on roadmaps and priorities. Foster a culture of innovation, continuous improvement and operational excellence.
• Drive automation of provisioning, scaling and monitoring to improve time to deliver and reliability. Evaluate industry best practices and apply them as appropriate, keeping team and management apprised of trends and emerging technologies
• Partner with Cyber Security, Architecture, Network and Product teams to ensure security, compliance and performance. Keep abreast of current threats and countermeasures, and knowledgeable of latest advances in hardware, tools, and technologies useful to fulfilling strategic goals
• Lead a team of systems and cloud managers, engineers and other direct reports to further develop their soft and hard skills.
• Develop budget and manage P&L costs for cloud and on-prem systems infrastructure. Analyze and negotiate contracts with key infrastructure vendors and partners. Manage relationships in partnership with procurement with key suppliers, vendors, and service providers
• Manage a portfolio of Cloud Engineering and Compute projects. Ensure prioritization, alignment to business goals and execution of projects.
• Oversee engineering teams responsible for compute, virtualization, containers (Build technical roadmap and strategy for Hyatt's compute platform both in Cloud and On-Prem operations. Implement observability frameworks for proactive monitoring, logging and incident response.
• Develop and enforce polices for governance security and compliance. Own capacity planning and cost optimization (Cloud FinOps)
Qualifications

Experience Required:
• 15 years in IT systems engineering, operations or architecture experience
• 10 years of multi-site enterprise experience, including 24x7 operations and continuous availability
• 8+ years leadership experience
• Operational experience with the following technologies: Windows, AIX, Linux, private/public/hybrid cloud solutions and vendors, cloud/data center networking
• Track record in leading enterprise scale cloud and compute initiatives.

Experience Preferred:
• Bachelorís degree in computer science, engineering, or related technical field
• Master's degree in business administration or related job experience

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
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We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

The salary range for this position is $170,000 to $195,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.