Description

Join our product design team and help deliver the next generation of digital product experiences for JPMorgan's Global Banking organization.

As a Product Design Lead, you will be responsible for a collection of products that deliver high-value enterprise capabilities across multiple business functions.

You'll work in a collaborative and dynamic environment, partnering closely with product, engineering, and data science teams to create elegant solutions for highly complex business problems. The products you craft will be forward-thinking, refined, usable, and relevant to the organizations holistic end-to-end value streams.

Job Responsibilities

• Lead product design initiatives, developing a deep understanding of the problem space, business needs, and user goals to ensure positive outcomes are achieved.

• Foster strong relationships with local and global, multidisciplinary teams of designers, product managers, engineers, data scientists, researchers, and subject matter experts.

• Collaborate on generative and evaluative research studies.

• Create concepts, prototypes, storyboards, and presentations to showcase product vision and elicit buy-in from key stakeholders.

• Define detailed designs and specifications that include complex workflows, interactions, states, and information- and data-rich desktop, browser, and mobile experiences.

• Leverage and enhance our organization's mature design system to ensure consistent, cohesive experiences across our web, mobile, and native applications.

• Demonstrate thought leadership across the broader team regarding best practices, opportunities to optimize operations, and elevate quality.

Required Qualifications, capabilities, and skills

• Experience working with complex data across multiple platforms (e.g., products, websites, mobile apps, etc.).

• Ability to communicate abstract design concepts visually and verbally in a clear and engaging manner, using storytelling to explain ideas.

• 6+ years of experience designing digital products and services for enterprise solutions.

• Experience leveraging methodologies that lead to learning and decision-making through concepting, storyboarding, and prototyping.

• Experience in the application of design systems such as Google's Material Design.

• Bachelor's degree or higher in User Experience (UX) Design, Product Design, Interaction Design, Service Design, Visual Design, Human-Computer Interaction (HCI), or related fields.

• Include a link(s) in your resume to your portfolio and case studies demonstrating experience in design.

Preferred qualifications, capabilities, and skills

• Experience incorporating artificial intelligence into your working process and designing AI-enabled solutions.

• Familiarity with financial terminology.

• Familiarity with Americans with Disabilities Act Standards for Accessible Design and the Web Content Accessibility Guidelines (WCAG).

• Working knowledge of HTML, CSS, and JavaScript.

The final officer title and job grade is at the discretion of the firm and will be discussed at the time of the offer. It may be different than what is listed on the requisition based on candidate experience level.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.