Description

Department: Enabling Technology, Digital & Technology Platform Services

Location: Egypt, Greece, Bulgaria

We are looking for a Product Manager - Observability AIOps to lead the strategy, roadmap, and delivery of our Full Stack Observability platform (Dynatrace) and its AI capabilities. You will work with architecture, engineering, operations, and business teams to drive AI assisted operations, improve service reliability, and ensure actionable insights across applications and infrastructure.

YOUR NEW KEY RESPONSIBILITIES:

• Define and execute the product vision and roadmap for Observability and AIOps, aligned with company objectives.
• Develop capabilities across metrics, logs, traces, RUM/synthetics, topology, and AI driven insights (anomaly detection, forecasting, correlation).
• Prioritize features that enhance reliability, reduce MTTR, automate L1/L2 tasks, and improve customer experience.
• Collaborate with engineering, platform teams, and partners to ensure effective instrumentation, intelligent alerting, and automated workflows.
• Integrate Observability with ServiceNow, CI/CD, cloud platforms, and business processes to streamline operations.
• Leverage analytics to detect issues proactively, reduce noise, and optimize performance and resource usage.
• Champion an observability first and automation driven culture across teams.

ARE THESE YOUR SECRET INGREDIENTS?

• Bachelor's or Master's in Computer Science, IT, or related field.
• 5+ years in Observability and AIOps within hybrid, complex environments.
• Strong knowledge of FSO (APM, logs, traces, RUM), SLI/SLOs, and service topology.
• Hands on with Dynatrace or similar smart observability (i.e. Datadog, Splunk, New Relic) and AIOps engines (correlation, deduplication, anomaly detection, auto remediation).
• Experience integrating with ServiceNow, SAP, CI/CD pipelines, cloud services (Azure, AWS, GCP), and automation platforms.
• Solid understanding of modern application architectures, networks, databases, and infrastructure.
• Excellent communication and stakeholder management skills.
• Fluent in English.

ABOUT YOUR NEW TEAM:

We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.

We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.

We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don't have the perfect experience. We have faith in what every person can be.

And although we have so much to be proud of, we always stay humble. We believe the real magic happens - for us and for you - when we OPEN UP.

AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE

At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Benefits

Coaching and mentoring programs

Development opportunities

Equal opportunity employer

IT Equipment

Work with iconic brands

Supportive team