Description

Job Description
The T24 Senior Business Engineer will act as a subject matter expert for Temenos Transact (T24), responsible for end-to-end business solution design, configuration, and support across multiple banking products. The role focuses on customer onboarding, KYC, account lifecycle management, delivery advices (SWIFT & print), and periodic statements, ensuring seamless operations across Payments, Lending, Deposits, Trade Finance, and Treasury.

Key Responsibilities
Core T24 Functional Responsibilities
• Act as a senior functional expert for Temenos Transact (T24) across multiple banking domains.
• Translate business requirements / pain points / issues into functional specifications, solution designs, and configuration setups.
• Support system enhancements, parameterization, testing, and production deployment.

Customer Onboarding & KYC
• Design, configure, and support customer onboarding workflows in T24.
• Handle KYC, CIF creation, maintenance, and regulatory data management.
• Ensure compliance with AML, KYC, and regulatory standards across jurisdictions.
• Support customer lifecycle events including updates, reviews, and closures.

Account Opening & Maintenance
• Manage account opening, amendments, closures, and maintenance for:

o Deposits

o Lending products

o Payment accounts

o Trade Finance accounts

o Treasury accounts
• Ensure accurate product setup, interest conditions, charges, and fees.

Payments & Delivery Advices
• Configure and support payment processing across domestic and international channels.
• Handle delivery advices, including:

o SWIFT messages (MT/MX)

o Print advices and customer notifications
• Ensure proper message formatting, routing, and reconciliation.

Product Coverage
• Provide functional coverage and support across:

o Payments

o Lending

o Deposits

o Trade Finance

o Treasury
• Collaborate with product teams to support new product launches and enhancements.

Statements & Reporting
• Configure and support monthly and periodic customer statements.
• Ensure statement accuracy, formatting, and delivery across channels (print / electronic).
• Support regulatory and customer reporting requirements.

Testing & Support
• Lead or support UAT, SIT, and regression testing activities.
• Troubleshoot production issues and provide L2/L3 functional support.
• Coordinate with technical teams, vendors, and operations for issue resolution.

Stakeholder Collaboration
• Act as a bridge between business users, IT teams, vendors, and operations.
• Provide functional guidance, documentation, and training to end users.

Requirements
Required Skills & Competencies
Technical / Functional Skills
• Strong hands-on experience with Temenos T24 / Transact.
• Solid understanding of banking business processes and end-to-end transaction flows.
• Experience with SWIFT messaging (MT/MX) and delivery advices.
• Knowledge of products lifecycle management and data structures in T24.

Domain Knowledge
• Payments
• Lending
• Deposits
• Trade Finance
• Treasury

Soft Skills
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to work independently and lead functional initiatives.
• Detail-oriented with a strong focus on quality and compliance.

Experience & Qualifications
• 10+ years of experience in banking systems with significant exposure to T24 / Temenos Transact.
• Proven experience in customer onboarding, KYC, account management, and payments.
• Experience working in implementation, upgrade, or production support environments.
• Bachelor's degree in Computer Science, Information Systems, Finance, or related field (preferred).