Description

About Payrails

Payrails is a global payment software company helping leading enterprises to take control of their payment operations and maximize performance. With deep experience in the payments space and firsthand knowledge of merchants' challenges, we've seen how fragmented, complex, and inefficient these systems can become. Now, we are setting a new industry standard for how enterprises around the world manage and optimize payments, with more control, visibility and flexibility than ever before.

Our vision is to reimagine payments from the ground up. We are building a deeply integrated meta layer that spans the entire payment lifecycle with a modular architecture. This helps us give leading brands building blocks to craft solutions to most complex operational challenges, tailor seamless customer experiences and grow their business.

We are backed by some of the world's top investors including Andreessen Horowitz, HV Capital, EQT Ventures and General Catalyst, who share our mission to simplify payment complexity globally.

At Payrails, we're committed to building a team of exceptional people - not just talented, but driven to build, solve, and deliver at the highest level. Excellence isn't just a value here; it's a way of working. We believe that great people thrive in environments where there's trust, clarity, and shared purpose. We work openly and collaboratively, with deep respect for each other's craft. Everyone is encouraged to understand the bigger picture - what we're building, why it matters, and what stands in the way. When people have that context, they move faster, take ownership, and make better decisions. We care about creating a culture where people feel inspired to do their best work and a deep sense of responsibility to help us bring our vision to life. Success at Payrails means staying focused on the problems that matter most, and executing with purpose.
Your team

Payrails is a dynamic workplace and our product team sits at the core of this landscape. Our mission is to drive a successful intersection between User Experience, Technology and Business. We do this by focusing on 3 main pillars:

• Continuously studying our customers and the problems they are facing
• Making sure we build a product that is feasible and best-in-class
• Ensuring our product-market fit is always top of mind

Our Product team offers you the opportunity to work alongside a group of highly ambitious and knowledgeable Product Managers, while being faced with highly complex problems that affect customers on a global scale.

How you will make an impact

As a Senior Technical Program Manager at Payrails, you will drive cross-functional initiatives, foster collaboration, and ensure seamless execution. By building trust-based relationships, you'll navigate challenges, manage risks, and deliver complex payment integrations that bring Payrails' vision to life.

• You'll work closely with engineers, product managers, account managers, external partners, data, and fellow TPMs to conceptualize cross-functional initiatives with layers of dependencies, and plan their execution.
• You'll organize and align multiple stakeholders to drive timely execution
• You'll set accountability through communication of progress transparency and visibility on the next set of actions and milestones
• You'll manage resource allocation and risks to optimize delivery
• You'll identify opportunities for optimization and evolve the existing processes, practices and frameworks that help promote collaboration, transparency and ways of working
• You'll evolve existing tools and dashboards that provide insight to the health scorecard to the organization, especially around delivery to commitment, pace and quality
• You'll continuously look for opportunities for optimizing pace and quality

What we are looking for

• You have a bachelor degree in Computer Science / Engineering or related field.
• You have experience of 7+ years as a TPM or Engineering Manager in a fast-paced engineering organization'
• You have strong communication skills with the ability to communicate complex information in a clear and concise manner, bringing the audience along
• You have a strong technical aptitude and ability to understand technical challenges and risks
• Experience in payments is a plus
• You have a background of fundamental engineering concepts including SSDLC, testing methodologies, API monitoring metrics and SLAs
• You have the ability to work across multiple teams and cross-organisation stakeholder management
• You're a passionate problem solver who adapts their approach and experience to evolving environments

What we offer

• High impact and high velocity environment with the most talented and ambitious people you will ever work with
• A chance to shape the story of a company and a category from the ground up
• Real ownership. You'll have the freedom and trust to build, test, and take lead
• A product used by the best brands around the world
• Regular team events, activities and off-sites
• Competitive salary
• Premium Family Medical Insurance Coverage
• 27 days of annual paid vacation