Description

Job Description

Support the PA Operations team in gathering business and system requirements, coordinating issue resolution, and preparing Project Initiation Documents (PIDs), reports, visuals, and presentations, while gaining hands-on exposure to enterprise systems and operational processes.

Requirements & Documentation Support:

• Assist in gathering and documenting business and system requirements
• Prepare and update Project Initiation Documents (PIDs) and basic process documentation

Issue & Ticket Coordination:

• Support issue and ticket tracking and follow-ups
• Coordinate with IT teams, vendors, and internal stakeholders on resolution status

Reporting & Visuals Support:

• Create PowerPoint presentations, visuals, and simple dashboard mockups
• Support preparation of management and operational reports

Operational Tracking & Reporting:

• Maintain operational trackers and basic KPIs
• Support data validation and reporting accuracy checks

Stakeholder & Meeting Support:

• Document meeting minutes and action items
• Follow up on assigned actions and support cross-functional coordination

Skills

• Good Communication Skills
• Good English Language
• Computer Skills
• Microsoft Skills
• Bachelor MIS/Computer Science/Business Administration