Description

Nice to Meet You! We are Dropsuite, A NinjaOne Company!

We are looking for a seasoned Technical Product Manager to manage the lifecycle of one of our apps and to be the voice of the customer within the business. You will be part of a global team of Product Managers delivering a SaaS (Software as a Service) platform.

Work Arrangement

• Full-time position

• Hybrid work model (2 days per week in the office)

• Monday to Friday, 5-day work week (flexible work schedule)

• Eligible to reside and work in Bandung (Indonesian citizenship only)

This position is open exclusively to candidates who reside in and are authorised to work in Indonesia. Only shortlisted candidates will be contacted.

Key Accountabilities

• Define and execute the roadmap for public and internal APIs.

• Drive API design standards, versioning, and lifecycle management.

• Ensure APIs are scalable, secure, and developer friendly.

• Own the end-to-end lifecycle of integrations: discovery, build, launch, and adoption.

• Partner with external vendors and technology partners to deliver seamless integrations.

• Improve developer onboarding, documentation, and sample code.

• Define and track metrics for API usage, integration adoption, and developer satisfaction.

• Work closely with engineering teams to reduce friction in implementation.

• Gather and prioritize product requirements based on customer feedback, market insights, and industry trends.

• Build strong relationships with customers, partners, and internal stakeholders to ensure successful launches and adoption.

Qualifications & Competencies

• 2-4 years of product management experience, preferably in a SaaS environment.

• Hands-on experience with APIs, integrations, or developer-facing products.

• Strong understanding of REST APIs, webhooks, authentication (OAuth, API keys), and data formats (JSON, XML).

• Comfortable working closely with engineering teams on technical concepts.

• Bachelor's degree in computer science, Engineering, Business, or a related field.

• Excellent communication and cross-functional collaboration skills.

• Familiarity with integration platforms such as Zapier, Workato, or MuleSoft.

• Exposure to security, compliance, or enterprise SaaS environments is a plus.

• Understanding of agile product development methodologies.

• Passion for technology and product innovation.

• Professional-level English proficiency.

Why Join Us

At Dropsuite, now proudly part of NinjaOne, we are on a mission to safeguard business information and help businesses stay in business. We are a global, fast-growing, partner-centric company building secure, scalable, and highly usable cloud backup technologies for businesses of all sizes. Today, we perform billions of backups daily for organizations across more than 100 countries.

As we enter an exciting new chapter with NinjaOne-a leader in endpoint management, security, and IT automation-our combined strengths enable us to drive even greater impact, innovation, and global scale. Together, we are building a world-class platform that empowers IT teams with simplicity, performance, and reliability.

At our core, we are a team of hungry owners: we are tenacious in our pursuit of excellence and take full ownership in everything we do. We are deeply customer-focused, collaborative, and solutions-driven. We play as a team-respecting, supporting, and elevating one another every step of the way.

Join us as we shape the future of IT and data protection-powered by passion, purpose, and the spirit of ownership.

Rewards That Go Beyond

• Competitive compensation

• Health insurance for you and your dependents

• Social Security (BPJS Ketenagakerjaan)

• Hybrid work model

• 12 Days of Annual Leave

• Entitled to Indonesia Public Holidays

• Other leave benefits, such as Wedding leave

• Free lunches in office

• Growth opportunities

• Work in a global company with meaningful work, highly skilled colleagues and an amazing culture

Diversity and Inclusion Statement
Dropsuite is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

As part of our recruitment process, we may collect personal data to support hiring-related activities such as screening, assessment, and communication. This information is collected solely for recruitment purposes and handled in accordance with applicable data protection and privacy regulations. Your data will be treated with strict confidentiality and used only to facilitate your application with us.

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