Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Consumer and Community Banking Data and Analytics team, you will lead the development of a cutting-edge Data Quality & Contracts Platform. You'll play a pivotal role in empowering our business with trusted, high-quality data and robust contract management capabilities, driving innovation and operational excellence across the enterprise.

The Consumer and Community Banking Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Defines and drive the product vision, strategy, and roadmap for the Data Quality & Contracts Platform.
• Gathers and prioritize requirements from stakeholders across business, technology, and compliance functions.
• Leads end-to-end product lifecycle: ideation, requirements, design, development, launch, and continuous improvement.
• Collaborates with engineering, UX, data governance and data products teams to deliver high-quality, user-centric solutions.
• Establishs and monitor key performance indicators (KPIs) to measure product success and drive data-driven decisions.
• Drives change in a complex and heavily collaborative environment and adopt and pivot to evolving business needs by learning quickly on-the-job
• Communicates product vision, progress, and outcomes to senior leadership and stakeholders.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• 3+ years focused on data management, data quality, or contract management platforms.
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Bachelor's degree in Computer Science, Information Systems, Business, or related field.
• Proven track record of delivering complex, enterprise-grade products or platforms.
• Strong understanding of data governance, data quality frameworks, and contract lifecycle management.
• Experience working with agile development methodologies.
• Excellent communication, stakeholder management, and leadership skills with ability to influence and drive change in a matrixed organization.
• Analytical mindset with the ability to translate business needs into technical requirements.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Master's degree in a relevant field.
• Experience in financial services, banking, or highly regulated industries.
• Hands-on experience with data quality tools (e.g., Informatica, Collibra, Talend) and contract management solutions.
• Technical proficiency in data architecture, data integration, and cloud platforms (e.g., AWS).

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.