Description

Master of Science in Instructional Design and Technology (MSIDT) Student Services Professional IA

Classificaiton: Student Services Professional IA
Department: Master of Science in Instructional Design and Technology
Sub-Division:
Salary Range: $4,150 - $4,382 per month
Appointment Type: Temporary
Time Base: Full Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening and/or weekend hours. This is a temporary training position to end on or before twelve months of training in the program. Upon successful completion, the Student Services Professional I Range A may move to the Student Services I Range B classification.

About CSUF:
Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and has grown to serve more than 43,000 students. As a leading campus of the California State University system, the University serves as both an intellectual and cultural hub for the region and a driving force in workforce and economic development.

We are dedicated to student success through innovative, high-impact educational experiences and robust support programs. Equally, we invest in the growth of our staff, faculty, and administrators through orientations, training opportunities, and ongoing professional development.

As a member of the Titan Community, you'll have access to a wide range of campus resources and experiences-including the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden, cultural performances at the Clayes Performing Arts Center, Titan Athletics events, the Titan Recreation Center, and our Employee Wellness Program.


Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The College of Education is home to more than 1200 credential and graduate students. The College of Education's work focuses on closing the opportunity gap. The College's impact is notable given the fact that we credential the largest number of teachers of any public institution in the state of California and have the largest Doctor of Education (Ed.D.) program in the CSU system. We seek an exceptional individual to join our team as the Master of Science in Instructional Design and Technology (MSIDT) Student Services Professional IA. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Under the direct supervision of the Director of the SchoolsFirst Federal Credit Union Center for Careers in Teaching and daily oversight by the Director of the MSIDT program, the Student Services Professional IA assists with the admission process, procedures and student advising for the certificate and graduate program and supports the daily operations of the MSIDT program. Provides information on admission requirements, program completion requirements, academic notice, and stop-out policies for master's students. Under direct supervision, utilizes university and department policies and procedures to assist students with transcript evaluation for admission criteria and program completion requirements. Assists with outreach and recruitment activities, with special effort to recruit students from underrepresented populations. Conducts program overviews and assists program coordinators with new student orientations. Oversees student workers. Provides administrative support to the full-time and part-faculty in these areas. Serves as liaison between department and Dean's office/oversees department operation. Responsibility for coordination and event planning of department meetings, retreats, and special projects. Researches, prepares, reports and compiles data (e.g., graduate students' needs). Plans and coordinates schedule of classes and space utilization. Verifies and inputs changes for scheduling. Maintains a social media presence for MSIDT and supports program website as needed. Other duties as assigned.


Essential Qualifications:
Bachelor's degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or other job-related field. Specialized and relevant experience may be substituted for the required education on a year-for-year basis.

Working knowledge of the basic principles of individual and group behavior, as well as research and observation techniques for the purpose of recording, classifying, and interpreting factual information. Foundational knowledge of the techniques and methods of interviewing. Ability to gather and analyze data. Ability to reason logically, draw valid conclusions, and make appropriate recommendations. Ability to participate in and contribute to group meetings, conferences, and interviews. Ability to clearly express ideas and make recommendations. Ability to write clear and concise reports. Ability to establish and maintain cooperative working relationships.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.


Preferred Qualifications:
Experience working with graduate programs and students. Experience working in a higher education setting. Knowledge of and familiarity with Common Management System (CMS)/People Soft and or similar systems. Knowledge of and familiarity with contents of university catalog and other publications pertaining to preparation for and admission to the teacher credential programs including integrated programs and traditional pathways. Familiarity with computer software programs to develop workshops, correspond, and utilize a student tracking database. Previous experience promoting and/or advising for masters programs. Ability to compile, collect, and analyze data for program review and annual reports.


Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Reliable means of transportation for all local travel.


Additional Information:
California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).


Application Deadline: Dec 04, 2025 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/553299/master-of-science-in-instructional-design-and-technology-msidt-student-services-professional-ia







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