Description

JOB TITLE:  Membership Manager           

POSITION LOCATION:  Albuquerque, New Mexico

SUPERVISED BY:   Sr. Director of Engagement and Advocacy        

STATUS:  Regular, Full-Time                          

CLASSIFICATION:  Exempt
SALARY RANGE: $35,000 - $50,000

BENEFITS: Medical, dental & vision, company paid life and disability insurance, simple IRA Retirement Plan, paid time off (PTO), paid holidays

ABOUT AISES:
The American Indian Science and Engineering Society (AISES) is a national nonprofit organization focused on substantially increasing the representation of Indigenous peoples of North America and Pacific Islands in science, technology, engineering, and math (STEM) studies and careers.

To this end, AISES provides scholarships and internships, workforce development and career resources, national and regional conferences, leadership development, and other STEM focused programming to Indigenous students and professionals.

What Kind of People We Hire

AISES is a fast-growing organization where we work hard, are passionate about the mission of AISES, and accomplish our goals with a lean staff. The successful candidate will be willing and able to take initiative and be willing to work on a variety of tasks – including those which may not necessarily be listed in the job description. AISES is an extraordinary place to work where our staff respect one another and have fun! To join our incredible team, you must be positive, hardworking, and willing to go the extra mile for the organization every day.

POSITION SUMMARY:

The Membership Manager is responsible for working in collaboration with the Engagement and Advocacy Team to recruit and retain members and to drive participation in AISES membership, programs, and opportunities. This position will manage all the administrative work for the department and provide excellent customer service to current members and those contacting AISES about membership or questions about its programming. This will include supporting the Director of Outreach in social media communication efforts. This position will do significant work in multiple databases including data entry, maintenance, and the management of data collection. Additionally, the Membership Manager will work with other departments, including Events, Programs, and Development to help ensure that AISES events, programs, and partners are successful. The ideal candidate is organized, detail oriented, friendly, and eager to learn.

GENERAL DUTIES AND RESPONSIBILITIES:

• Receive, process, and manage new and renewed annual
• Assist in development and implementation of plans to recruit and retain members of AISES.
• Manage Sequoyah Fellow tracking and information.
• Monitor and maintain the online membership processing
• Update internal reporting for the membership department.
• Respond to inquiries from the
• Assist as needed with organization-wide activities such National Conference, Leadership Summit and other duties as assigned by Executive
• Maintain database of contact information for advisors and officers of pre-college affiliates, college, professional, and tribal
• Assist with the Student Representative Program
• Participate in planning and execution in regional conferences, including attending at least one.
• Assist in outreach projects, including research and contacting potential AISES participants.
• Assist in social media communication efforts.
• Internal meeting
• Process check requests.
• Process communications forms.
• Participate in cross-functional teams to plan and deliver programs and annual events.
• Represent AISES in a knowledge and professional manner during programs, conferences, events, and other activities as assigned.
• Other duties as assigned.

Requirements

QUALIFICATIONS:

• Associate degree required; Bachelor’s degree
• Minimum of two years’ administrative experience – experience in nonprofit development and/or event planning a plus

• Proficiency in computer operations and use of software, including MS Office Suite (Excel, Word, PowerPoint& Access), online application management systems, communication tools/applications, social media tools, and other databases and software is required.

• Some customer service

• Understanding and sensitivity to Indigenous history and culture and an awareness of the role and importance of traditional culture in contemporary Indigenous communities is preferred.

• Excellent verbal and written communication skills
• Strong initiative and results-oriented
• Customer-focused and possess strong customer service
• Dependable and able to focus on details, prioritize and meet project schedules and deadlines.
• Willing and eager to work in a highly collaborative team
• Demonstrated ability to meet
• Enthusiastic, tactful, mature, flexible as well as creative
• Detail orientated, resourceful and well-organized.
• High-energy level

SKILLS, KNOWLEDGE & ABILITIES:

Mandatory requirements:

• Excellent communication (written and oral) and customer service skills for internal and external interactions, correspondences, and presentations.
• Possess strong initiative and be results-oriented.
• Be able to work independently on programs and assignments.
• Be able to multitask and manage multiple on-going projects and deadlines.
• Work well in a highly collaborative environment.
• Be customer-focused and possess strong interpersonal skills.
• Demonstrated record of accomplishment as a team-member and project leader.
• Demonstrated ability to meet deadlines.
• Enthusiastic, positive, tactful, mature, flexible, and creative.
• Detail orientated, resourceful, and well organized.
• Committed to incorporating appropriate quality control and customer service principles into all aspects our work.
• Requires moderate out of town travel, including AISES events.

• Available to attend annual staff retreat. May include sponsored out of town travel and extended working hours.
• Ability to lift 35 lbs.

Interested candidates must send cover letter, Resume and three professional references via email to employment@aises.org. Please, no phone calls.

Position will close on May 21, 2021. If your application moves forward AISES will begin scheduling interviews the week of May 28, 2021.