Description

Help keep JPMorganChase strong and resilient by tackling real-world fraud and scam threats. As part of Trust and Security, you'll use data and creativity to improve protections while supporting responsible growth. You will collaborate with product and technology partners to deliver best-in-class fraud-fighting capabilities. We value analytical problem solvers who challenge the status quo and focus on practical, customer-aware solutions.

As a Wrongdoer Strategy Analyst in the Trust and Security team, you will use analytics to develop strategies and actions that balance tradeoffs among fraud losses, operational expenses driven by fraud controls, and customer experience impacts. You will partner closely with Fraud Risk technical product teams and collaborate across Consumer and Business Banking, Operations, Technology, and Product teams to execute a prioritized portfolio of work that improves fraud and scam prevention.

Job Responsibilities

• Develop data-driven strategies to address evolving fraud and scam threats and improve fraud-fighting outcomes
• Analyze large, complex datasets to identify fraud behaviors, trends, and emerging attack patterns
• Monitor portfolio performance and fraud trends to diagnose gaps in controls and recommend actionable improvements
• Define requirements for new fraud-fighting capabilities, including model-driven solutions, and partner with technical teams to deliver using Agile practices
• Translate analytical findings into clear insights and recommendations that balance fraud losses, operational impacts, and customer experience friction
• Build and maintain cross-functional partnerships to align on priorities and execute a shared roadmap of initiatives
• Manage multiple priorities in a dynamic environment and support timely response to emerging issues

Required Qualifications, Capabilities, and Skills

• Minimum 2 years of professional experience in risk management, strategic analytics, data science, or a related field
• Strong analytical and problem-solving skills, with ability to assess data-driven impacts across operational and financial dimensions
• Ability to synthesize complex analysis into concise, executive-ready presentations with clear business conclusions
• Demonstrated ability to develop practical solutions to complex business problems
• Proficiency in one or more of SQL, Python, SAS, or R
• Proficiency in Microsoft Excel and PowerPoint

Preferred Qualifications, Capabilities, and Skills

• Experience in fraud, scams, or financial crime analytics
• Demonstrated passion for continuous improvement and process optimization
• Experience partnering with product and technology teams to deliver analytics-driven capabilities
• Familiarity with Agile delivery practices and operating models
• Demonstrated ability to communicate effectively with technical and business stakeholders

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.\n