Description

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

Duty Post: Batangas Factory, Malvar (LIMA)

Work Arrangement: Hybrid

Department: IT

Contract Type: Permanent

Work Group: WG4

Professional Level: Experienced

Reporting to: Factory Cluster IT Manager

IT Business Solutions Analyst (Batangas Factory)

The Factory IT Business Solutions Analyst acts as a key bridge between business and IT, supporting factory and operational stakeholders by translating business needs into effective technology solutions. In this role, you will work closely with factory teams, IT teams, and external partners to assess requirements, support system enhancements, and contribute to the successful delivery of IT projects.

This position plays a critical role in ensuring that business operations are supported by reliable, efficient, and compliant IT solutions, while balancing operational needs, system capabilities, and organizational priorities.

As a Factory IT Business Solutions Analusyt, you will:

• Act as a primary point of contact between business teams and IT, understanding operational needs and translating them into IT requirements
• Conduct business requirements analysis, ensuring clarity and alignment between business objectives and technical solutions
• Support the evaluation, design, and selection of IT solutions, ensuring they meet business needs and comply with company standards
• Assist in the planning and execution of IT projects, including coordination, documentation, and timeline tracking
• Provide support for system implementation activities, including testing (UAT), rollout, and user support
• Collaborate with cross-functional teams (factory, IT, and external vendors) to ensure smooth delivery of IT initiatives
• Monitor and support ongoing system performance and day-to-day operations, ensuring minimal disruption to business activities
• Contribute to IT governance, compliance, and security standards, ensuring adherence to policies and procedures
• Support supplier/vendor coordination, including working with external partners for solution delivery and issue resolution
• Identify opportunities for process improvements and system enhancements to support business transformation

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field
• At least 2 years of experience in IT, Business Analysis, or related roles
• Experience working with cross-functional teams (business + IT)
• Exposure to system implementation or project support activities
• Experience in manufacturing or FMCG environment is an advantage but not required
• Strong business requirements analysis and problem-solving skills
• Good understanding of IT systems, applications, and business processes
• Exposure to solution design and system architecture concepts (e.g., integration, scalability)
• Experience or familiarity with at least one or more of the following technology areas
• Cloud / SaaS solutions
• Business Intelligence tools (Power BI, Tableau, etc.)
• Mobile or Digital Business Solutions
• Experience supporting project implementation, testing, or system rollout
• Exposure to vendor or supplier coordination is an advantage
• Strong stakeholder management and communication skills
• Proficient in English (written and verbal)
• Organized, detail-oriented, and able to manage multiple tasks effectively

What to Expect?

• At JTI, you will work in a dynamic and collaborative IT-business environment, where technology plays a key role in enabling factory and operational excellence.
  As a Factory IT Business Solutions Analyst, you can expect:
  • Hands-on involvement in business-critical IT projects and system improvements
  • Exposure to cross-functional collaboration with factory, IT, and external stakeholders
  • Opportunities to develop both technical understanding and business acumen
  • A role that values problem-solving, accountability, and continuous improvement
  • A fast-paced environment where your contributions have a direct impact on operations

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

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